Patient Profile
• Name: Mrs. Fatou Y Kargbo
• Country: Sierra Leone (West Africa)
• Condition: Suspected Heart Blockage & Heart Failure Symptoms
• Initial Advice: Open Heart Surgery (Bypass)
Patient Journey with Med Access India
Mrs. Fatou arrived in India with severe breathlessness and limited mobility, having been advised open heart surgery in her home country. Traveling alone, she was understandably anxious about both the diagnosis and the treatment
process. However, Med Access India followed a structured and evidence-based case management approach to reassess her condition.
Case Management Approach
✔️ Step 1: Multi-Expert Cardiology Evaluation
• Consultations arranged with top cardiologists
• Independent review of medical condition
✔️ Step 2: Diagnostic Confirmation
• Advanced cardiac tests conducted
• Angiography recommended and performed
✔️ Step 3: Evidence-Based Decision
• No arterial blockage detected
• Surgery ruled out completely
Final Diagnosis and Treatment Plan
• No Bypass Surgery Required
• Managed with medication and monitoring
• Immediate initiation of medical therapy
Role of the Case Manager
The Med Access Case Manager ensured clarity, confidence, and coordination:
1- Arranged consultations with multiple top specialists
2- Coordinated diagnostics within a short timeframe
3- Explained complex medical findings in simple terms
4- Supported the patient emotionally (especially as she traveled alone)
5- Managed the entire journey from arrival to treatment
“They explained the complete process and made me feel comfortable.”
Support System Provided
• Pre-planned consultations and diagnostics
• Fast-tracked angiography scheduling
• Continuous patient support throughout
• Safe, guided care for an international patient traveling alone
Outcome
• Surgery avoided completely
• Rapid improvement with medication
• Relief from symptoms like breathlessness
• Cost-effective and safe treatment
Patient Testimonial
“I was told I needed open heart surgery, but after proper evaluation, I was told I have no blockage and don’t need surgery. Med Access approach ensures the right treatment and the right outcome. The entire process was very economical and well managed.”
— Mrs. Fatou Y Kargbo, Sierra Leone
Key Takeaway
Not every heart condition needs surgery — it needs the RIGHT diagnosis.
Med Access India ensures:
✔ Multiple expert opinions
✔ Accurate diagnostics
✔ Ethical, evidence-based treatment