Patient Profile
Name: Mrs Fatou Y Kargbo
Country: Sierra Leone (West Africa)
Condition: Suspected Heart Blockage & Heart Failure Symptoms
Initial Advice: Open Heart Surgery (Bypass)
Patient Journey with Med Access India
Mrs Fatou arrived in India with severe breathlessness and limited mobility, having been
advised of open-heart surgery in her home country. Traveling alone, she was understandably anxious about both the diagnosis and the treatment process. However, Med Access India followed a structured and evidence-based case management approach to reassess her condition.
�� Case Management Approach
✔️ Step 1: Multi-Expert Cardiology Evaluation
Consultations arranged with top cardiologists
Independent review of medical condition
✔️ Step 2: Diagnostic Confirmation
Advanced cardiac tests conducted
Angiography recommended and performed
✔️ Step 3: Evidence-Based Decision
No arterial blockage detected
Surgery ruled out completely
�� Final Diagnosis & Treatment Plan
No Bypass Surgery Required
Managed with medication and monitoring
Immediate initiation of medical therapy
��⚕️ Role of the Case Manager
The Med Access Case Manager ensured clarity, confidence, and coordination:
Arranged consultations with multiple top specialists
Coordinated diagnostics within a short timeframe
Explained complex medical findings in simple terms
Supported the patient emotionally (especially as she travelled alone)
Managed the entire journey from arrival to treatment
“They explained the complete process and made me feel comfortable.”
�� Support System Provided
Pre-planned consultations and diagnostics
Fast-tracked angiography scheduling
Continuous patient support throughout
Safe, guided care for an international patient travelling alone
�� Outcome
Surgery avoided completely
Rapid improvement with medication
Relief from symptoms like breathlessness
Cost-effective and safe treatment
�� Patient Testimonial
“I was told I needed open heart surgery, but after proper evaluation, I was told I have no
blockage and don’t need surgery. Med Access approach ensures the right treatment and the right outcome. The entire process was very economical and well managed.” — Mrs. Fatou Y Kargbo, Sierra Leone
✨ Key Takeaway
Not every heart condition needs surgery — it needs the RIGHT diagnosis.
Med Access India ensures:
✔ Multiple expert opinions
✔ Accurate diagnostics
✔ Ethical, evidence-based treatment