Patient Profile
• Name: Mr. James Ofomah
• Country: Nigeria
• Initial Diagnosis: Suspected Sarcoma
• Final Diagnosis: Infected Hip Replacement
• Final Treatment: Hip Revision Surgery
Patient Journey with Med Access India
Mr. James had been living with a suspected cancer diagnosis for 4 years, undergoing multiple consultations and treatments without clarity—even after visiting hospitals in India. Despite spending significant money, no definitive diagnosis or treatment plan was established. That’s when he connected with Med Access India through a trusted referral.
Case Management Approach
✔️ Step 1: Immediate Response & Planning
• Quick case review and response
• Travel, stay, and consultation arranged before arrival
✔️ Step 2: Fast-Track Evaluation
• Consultation arranged within hours of arrival
• Case initially reviewed by bone cancer specialist
✔️ Step 3: Correct Diagnosis Established
• Cancer ruled out completely
• Root cause identified as infected hip replacement (previous surgery)
✔️ Step 4: Structured Treatment Plan
• Infection management first
• Planned hip revision surgery after stabilization
Treatment Plan
• Phase 1: Infection control and swelling reduction
• Phase 2: Hip Revision Surgery
• Focus on restoring function and eliminating infection
Role of the Case Manager
The Med Access Case Manager ensured speed, clarity, and comfort:
1- Arranged immediate consultations upon arrival
2- Coordinated between oncology and orthopedic specialists
3- Managed hospital formalities without patient stress
4- Ensured diagnostics and decisions were made quickly
5- Provided continuous support (travel, stay, communication)
“They waste no time in getting diagnostics done and treatment.”
Support System Provided
• Airport pickup and hotel arrangements
• Immediate hospital access and consultation
• End-to-end coordination (medical + logistics)
• Continuous patient comfort and assistance
• “Home away from home” experience
Outcome
• Cancer diagnosis ruled out
• Correct root cause identified
• Clear and structured treatment plan
• Patient confidence restored
• Hassle-free treatment journey
Patient Testimonial
“After years of confusion, Med Access helped establish the correct diagnosis and planned my treatment properly. They are trustworthy, caring, and excellent treatment managers.”
— Mr. James Ofomah, Nigeria
Key Takeaway
Wrong diagnosis can delay treatment—but the right case management can change everything.
Med Access India delivers:
✔ Accurate diagnosis
✔ Multi-specialty coordination
✔ Fast and efficient treatment planning