Patient Profile
Name: Mrs. Aniebue Abigail
Country: Nigeria
Condition: Varicose Veins with chronic non-healing ulcer (12 years)
Symptoms: Persistent wound, swelling, severe pain
Patient Journey with Med Access India
Mrs. Abigail had been suffering from a non-healing varicose vein ulcer for over 12 years, with no successful treatment in her home country. After being referred by a friend, she connected with Med Access India, where her case was
handled through a structured, step-by-step case management approach rather than a single procedure.
Case Management Approach
✔️ Step 1: Pre-Arrival Evaluation
• Medical reports reviewed remotely
• Cost estimate and treatment roadmap shared
• Transparent planning before travel
✔️ Step 2: Multi-Specialty Diagnosis
• Consultations with multiple specialists
• Root cause identified
• Condition assessed as not fit for immediate surgery
✔️ Step 3: Staged Treatment Planning
• Phase-wise approach designed for optimal outcome
Treatment Plan (Step-by-Step)
Phase 1: Wound Preparation
• Skin grafting performed by plastic surgeon
• Objective: Heal wound to operable condition
Phase 2: Definitive Treatment
• Referred to vascular surgeon
• Procedure to block faulty vein causing recurrence
Role of the Case Manager
The Med Access Case Manager played a critical role across multiple stages:
1- Coordinated between plastic surgeon and vascular surgeon
2- Planned treatment across months, not just a single visit
3- Ensured continuity of care between procedures
4- Managed scheduling, follow-ups, and patient expectations
5- Provided continuous guidance and reassurance
“They made sure I got the best doctor and treated the root cause.”
Support System Provided
1- End-to-end treatment coordination
2- Long-term care planning across visits
3- Seamless transition between specialties
4- Cost transparency and affordability
5- Continuous patient engagement
Outcome
1- Chronic wound healed completely
2- No swelling in legs
3- Significant pain relief
4- Full recovery within 6 months
5- Patient returned to normal life
Patient Testimonial
“I suffered for 12 years, but through Med Access, my wound healed completely. They coordinated everything, gave me the best doctors, and treated the root cause. Today, I am living my normal life.”
— Mrs. Aniebue Abigail, Nigeria
Key Takeaway
Complex conditions need staged treatment—not rushed decisions.
Med Access India delivers:
✔ Multi-stage case management
✔ Multi-specialty coordination
✔ Long-term patient support