Patient Profile
Name: Mrs Aniebue Abigail
Country: Nigeria
Condition: Varicose veins with chronic non-healing ulcer (12 years)
Symptoms: Persistent wound, swelling, severe pain
Patient Journey with Med Access India
Mrs Abigail had been suffering from a non-healing varicose vein ulcer for over 12 years, with no successful treatment in her home country. After being referred by a friend, she connected with Med Access India, where her case was handled through a structured, step-by-step case management approach rather than a single procedure
�� Case Management Approach
✔️ Step 1: Pre-Arrival Evaluation
Medical reports reviewed remotely
Cost estimate and treatment roadmap shared
Transparent planning before travel
✔️ Step 2: Multi-Speciality Diagnosis
Consultations with multiple specialists
Root cause identified
Condition assessed as not fit for immediate surgery
✔️ Step 3: Staged Treatment Planning. Phase-wise approach designed for optimal outcome
�� Treatment Plan (Step-by-Step)
Phase 1: Wound Preparation
Skin grafting performed by plastic surgeon
Objective: Heal wound to operable condition
Phase 2: Definitive Treatment
Referred to vascular surgeon
Procedure to block faulty vein causing recurrence
��⚕️ Role of the Case Manager
The Med Access Case Manager played a critical role across multiple stages:
Coordinated between the plastic surgeon and the vascular surgeon. Planned treatment across months, not just a single visit. Ensured continuity of care between procedures. Managed scheduling, follow-ups, and patient expectations. Provided continuous guidance and reassurance. “They made sure I got the best doctor and treated the root cause.”
�� Support System Provided
End-to-end treatment coordination
Long-term care planning across visits
Seamless transition between specialties
Cost transparency and affordability
Continuous patient engagement
�� Outcome
Chronic wound healed completely
No swelling in legs
Significant pain relief
Full recovery within 6 months
Patient returned to normal life
�� Patient Testimonial
“I suffered for 12 years, but through Med Access, my wound healed completely.
They coordinated everything, gave me the best doctors, and treated the root cause. Today, I
am living my normal life.”— Mrs. Aniebue Abigail, Nigeria
Key Takeaway: Complex conditions need staged treatment—not rushed decisions.
Med Access India delivers:
✔ Multi-stage case management
✔ Multi-speciality coordination
✔ Long-term patient support