Privacy Policy
Privacy Policy
Privacy Policy
This privacy statement describes how we use the information you provide to us or we gather from you while you use the Med access online services, as provided by Med Access India pvt. ltd.(Med Access or “us” or “we”). It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. It is important that you have a comprehensive understanding of our information collection and usage practices. In your best interests, we advise that you read each provision of this Privacy Policy. By visiting, accessing or using the Medaccess website (medaccessindia.com), mobile applications and all associated services, features and content (“Service” or “Services”), you acknowledge agreement to this Privacy Policy. If we change our Privacy Policy, we will post those changes to this Privacy Policy. We retain the exclusive right to amend this Policy from time to time. If we make any substantial changes in the way that we use your personal information, we will notify you by posting a prominent announcement on our Site. We encourage you to periodically review this page for the latest information on our privacy practices.
- The information we collect
We collect and use your information below to provide, understand and better improve our Services
Basic Account Information
When you register an account with us, you must provide unique identifiers such as user name, email address etc. You may choose to provide additional personal information such as your profile image, address, gender, phone number, bio and country to customize your profile. Information and Content you Provide
We collect content, communications and other information you provide when you use our Services, including your reports, you create or share content, and message or communicate with others on our platforms. This can include information in or about the content you provide (e.g. personal details).
Basic Account Information
When you register an account with us, you must provide unique identifiers such as user name, email address etc. You may choose to provide additional personal information such as your profile image, address, gender, phone number, bio and country to customize your profile. Information and Content you Provide
We collect content, communications and other information you provide when you use our Services, including your reports, you create or share content, and message or communicate with others on our platforms. This can include information in or about the content you provide (e.g. personal details).
- We use this information to
- Administer your report and medical quer .
- Send service updates or warranty information via SMS/Mail.
- Send you a newsletter (You may opt-out of receiving our newsletter or marketing emails from us by following the unsubscribe instructions included in each newsletter or marketing email. You can also contact us at info@medaccessindia.com to unsubscribe).
- Send you marketing communications.
- Provide, personalize and improve our Services, Site and marketing efforts.
- Conduct research and analysis.
- Communicate with you by responding to your questions and concerns.
We may keep some of your personal data for as long as you are a user of the Services. If you request, we will delete or anonymise your personal data so that it can no longer identify you, unless we are legally allowed or required to maintain certain personal data (e.g. fraud prevention or to maintain user security).
- How Your Information Is Protected
We maintain data handling and storage practices and procedures that are designed to ensure the integrity and confidentiality of the personally identifiable information and email addresses submitted to us. We have implemented various policies to guard against unauthorised access and unnecessary retention of personal data in our systems. However, no data transmission over the Internet or data storage can ever be guaranteed to be 100% secure. As a result, we are unable to provide any absolute assurances in this regard or guarantee that the information you provide to us will be secure at all times, and we cannot be responsible for any event arising from unauthorised access to your personal information. We will therefore not be held responsible for events arising from third parties gaining unauthorized access to your personal information. The information will be protected in a manner that is consistent with this Privacy Policy and will be subject to any disclosure requirements contained in any applicable law.
Please note also that we may use overseas facilities to process or back up information. As a result, we may transfer to and store your personal information at our overseas facilities. However, this does not change any of our commitments to safeguard your privacy. All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data.
Please note also that we may use overseas facilities to process or back up information. As a result, we may transfer to and store your personal information at our overseas facilities. However, this does not change any of our commitments to safeguard your privacy. All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data.